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1. What products does Elynn Apothecary offer?
We offer a range of luxury home fragrance products, including diffuser oils, diffusers, pillow sprays, aromatherapy roll-ons, and handmade soaps. Each item is crafted with care to enhance your living space and well-being.

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2. How do I use your diffuser oils and diffusers?
Our diffuser oils are designed to be used with our range of diffusers. Simply add a few drops of oil to the water in your diffuser, turn it on, and enjoy the aromatic ambiance it creates in your home.

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3. Are your products suitable for gifting?
Absolutely! Our products make excellent gifts for any occasion. We offer bespoke gifting solutions, whether you need a single gift or a bulk order for an event or corporate gifting.

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4. Do you offer custom fragrances for hotels or businesses?
Yes, we specialize in creating custom fragrance solutions for hotels, boutiques, spas, and other businesses. Contact us to discuss your specific needs and how we can tailor a scent to fit your brand.

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5. Are your handmade soaps suitable for sensitive skin?
Our handmade soaps are crafted using natural ingredients and are gentle on the skin. However, we recommend doing a patch test if you have particularly sensitive skin.

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6. How do I use the aromatherapy roll-ons?
Our aromatherapy roll-ons are easy to use. Simply apply them to your pulse points, such as wrists, temples, or behind the ears, to enjoy the therapeutic benefits of the essential oils.

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7. Can I order in bulk?
Yes, we offer bulk ordering options for all our products. Whether you're planning a large event or need products for your business, we can accommodate your needs. Contact us for more details.

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8. Where can I find Elynn Apothecary products?
Our products are available on our website and at select retailers. Visit our Stockists page to find a location near you.

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9. What are your shipping options?
We offer a variety of shipping options to suit your needs. Shipping times and costs will vary depending on your location and the size of your order.

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10. How can I contact Elynn Apothecary for further inquiries?
For any questions or special requests, you can reach out to us via our Contact page. We're here to assist you with any queries you may have.

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11. Do you accept returns for a purchased product?

We do not accept returns for our products unless damaged in transit. The product however can only be returned if it is unused - even in case of a damaged product. A soap that has a few broken bits or pieces do not count as a damaged product since this can happen during shipping and does not hamper the quality of the product.  ​

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12. How long will it take for my order to reach me?

We generally need 2 working days to process your order before shipping it out to you. Shipping times vary depending upon your location. Shipping within Delhi NCR generally takes 2-4 days once the order is dispatched. If you do not receive your order within 10 working days please send us an email on info@elynn.in or Call/WhatsApp on +91 7011535099. ​​

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